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MAP IT - Mapping Your Business Needs to IT
We believe that IT strategy transcends technology and the technical infrastructure. It is neither defined nor designed only by IT. It is Base for helping a frog leap from the current to the Future state. More importantly, it is achieved only with significant Business involvement. IT is a powerful enabler and thus it deserves its own step in the process redesign. IT can create new process options beyond just simplifying or supporting existing ones.

Organizations are restructuring around their IT strategy to tackle the rapidly increasing competitive Business Environment, Technical Complexity and also better address the increasingly demanding business scenarios. From the business end-user’s perspective, Business process is critical and must be supported by a flexible and adaptive technology infrastructure with robust application availability and performance.


Thought
In this application view of the business world, the business process flows weave across the different technology entities to provide an end-to-end service.

Our IT strategy provides the critical linkages across Businesses and Technology, Business-strategy-driven process that coordinates in parallel, internally consistent development of business, information, Technology Architecture, as well as the Application Architecture. Conducted within an appropriate, collaborative Organization/Governance context, our IT strategy is created through key artefacts that describe the optimal future state of the enterprise, the current state and the migration roadmap.
 
Our methodology is the cornerstone for delivering a consistent experience in all of our engagements. It defines the manner in which we deliver our services, perform specific consulting activities and generate the promised deliverables. Our technology-consulting methodology - “MAP-IT”, uses industry standards and best practices to propose technology solutions that support your core business activities. The five-step methodology ensures that the ‘Proposed Technology’ performs reliably and effectively and can respond to changing Business needs - Today and Tomorrow.

Our Process: MAP- IT
Our Engagement process is flexible and distinct and our knowledge bank has extensive starter-kit templates for every phase to reduce the turn-around time. Each phase has a specific purpose and deliverable that acts as a guideline for the progress made. We structure our service alignment based on the type of engagement and focus our attention on the high risk areas including management commitment and cultural adoption.
Thought
 
Mobilize
The first step of our process is to mobilize the requirements for the engagement. Assessment is the chief activity at this stage. In this step, we assess the ‘vision’ and validate if it needs any modification, given the business objectives. This phase also looks at the existing business landscape and technical landscape to get the “as-is” inventory. Some initial steps of scoping and high level planning are also taken up.
 
The in-depth technology audit and data-gathering process gives us a “Behind the-Scenes” look at the existing technical architecture, computing Environment and Technology-related issues. A clear and objective understanding of the Business Goals - the key to make Technology work for and is undertaken to know how to use or intend to use Technology.
Thought
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Analyze
The analysis phase covers the business requirements and also looks at the existing data model and technical architectures. The key to this phase is asking the “right” questions to elicit the complete requirements from end-users. Various sub-tasks undertaken during the analysis phase are:
  • Understand needs: Conduct interview with various business leaders to find out their key vision, goals, objectives, activities, skill/talent needs and pain points.
  • Study work style and work culture: Get into the details of their strengths, weaknesses, best practices they follow and so on.
  • Cross-check: Request the customer to submit the assessment questionnaires to easily assess their current environment and needs.
  • Fine-tune: Observe the organization's culture from other dimensions to add into the knowledge repository for getting a complete picture of the organization’s DNA.
  • Summarize: Sum-up our findings, observations and recommendations.
Project
In this phase we map the business objectives and the existing landscape – both in terms of business and technology – to the revised ‘vision’. This in turn helps in identifying the challenging opportunities that should be tackled to achieve the business goals. These opportunities are then prioritized based on the following criteria:
  • Reliability
  • Recoverability
  • Scalability
  • Manageability
  • Flexibility
  • Security
  • Performance
  • Ease of Use
  • Time to Implement
  • Cost
A high level scope and benefits are part of the deliverables of this phase.
 
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Intent
This phase is primarily concerned with the preparation of the proposal which consists of the technical architecture and the data model among others. It begins with a comprehensive evaluation of the technical health of the existing computing environment. Our software utilities enable baseline systems performance, understand security issues and collect hardware/software inventory information. The proposed technical architecture consists of the following:
  • Business Architecture: How the business works today and the plans for the future?
    • Business Architecture Principles
    • Business Framework: Environmental Trends, Enterprise Business Strategies, Business Change Requirements
    • TO BE” and “AS IS” Architectural Modelling
    • Business Architecture Principles
  • Information Architecture: What the organization needs to know to run its business processes and operations?
    • Information Architecture Principles
    • Decision Making Requirements
    • Logical Data Models
    • Data Flow Diagrams
  • Application Architecture: The standard interfaces, services and applications needed by the business.
    • Application Architecture Principles
    • IT Application Portfolio Models: System Context Diagrams, Business Capability Maps, Technology Capability
  • Technology Architecture: The set of client, server and infrastructure technology standards and services required.
    • Technology Architecture Principles
    • Information Technology Requirements
    • “TO BE” and “AS IS” Infrastructure Models: Technology Platform Diagram, Reusable Services Catalogue
Thought
During the initial session of this phase we work closely with your users to co-develop a technology solution based on a solid understanding of unique business requirements. This is Armed with this information, we will perform the necessary research and due diligence to appropriately weigh these criteria in the final solution.
 
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Tactics
In this phase we map the business objectives and the existing landscape – both in terms of business and technology – to the revised ‘vision’. This in turn helps in identifying the challenging opportunities that should be tackled to achieve the business goals. These opportunities are then prioritized based on the following criteria:
Conclusion
Our IT strategy provides a proven method for improving the ROI, reducing the TCO and increasing the adaptability to implement solutions required by the business. The key benefits of our IT strategy are:
  • Increased realized business value – faster time to market, better data quality, and clear alignment of business, information and applications
  • Decreased cost with fewer applications
  • Decreased risk with more adaptive, secure applications
  • Increased reuse
  • Flexibility
The strategy establishes a framework to deliver consistent and repeatable quality solutions tied to business needs every single time! Above all, it ensures working on the right things at the right time.
  Thought
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