Comprehensive Business Support
We understand your business imperatives and through our SAP Center of Excellence, we bring
- Best of Breed Processes Extending SAP’s Best Practices.
- Lean Execution Methodologies for Time-Bound, Cost-Effective and Quality-Driven Solutions.
- Expertise in SAP’s Business Suite Applications and underlying Technical Components.
- Robust and Proven Delivery Methodology and Framework.
- Experience in a Wide Variety of Industry Verticals and Micro-Verticals.
- Guided User Participation and Training Sessions for effective Change Management and Knowledge Transfer.
Implementation Services
Our Implementation Services are conceptualized and delivered based on SAP Best Practices, further extended through our consulting experience. Our SAP Implementation Service Offerings spans the following application components:
- mySAP ERP and SAP ERP 47 Enterprise.
- SAP SRM and EBP.
- SAP CRM.
- SAP HCM including ESS and MSS.
- SAP BW and SEM
- SAP Financial Supply Chain Management.
- NetWeaver Components – Enterprise Portal, Master Data Management and Exchange Infrastructure.
Upgrade Services
FCS's set of Modularized Upgrade Services provides a platform for enhancing the overall effectiveness of your SAP system, while executing the core SAP System Upgrade process.
Our SAP Upgrade Service Offerings are as outlined below:
- Upgrade Assessment – Assess the readiness, potential upgrade issues, possible customization consolidation options and viable feature upgrade possibilities.
- Core Upgrade Execution – Execute the Technical Upgrade of the SAP Kernel and associated SAP Application.
- Functional Component Upgrade – Perform Reverse Business Engineering and Feature Comparisons with the Target Release to ensure Maximum Utilization of the SAP System.
Maintenance/Support Services
The Global Delivery Framework at FCS ensures a full-functional ‘Follow-the-Sun’ Support System for your use base worldwide by providing 24/7 production and customer support and maintenance, helping you reduce costs, while enhancing long-term maintainability. Our SAP Maintenance Service Offerings include:
- Proactive Monitoring, Preventive Tuning and Perfective Modifications to minimize the impact of implementation defects to end-users and core business processes.
- On-Demand Enhancement Support to cater to function extensions and incorporation of new process directives.
- Remote Basis and DBA Support to effectively utilize the system resources to the maximum feasible, while ensuring high-availability and plugging all security and authorization loopholes.
Value Enhancement Services
FCS’ Value Enhancement Services assists you in extracting more out of your current SAP Implementations, by identifying deficiencies and inefficiencies in the business process implementation, data model and authorization framework and recommending appropriate replacements for the appropriate replacements for the same. The focus areas of this service are:
- Increase the Utilization Rate of SAP features.
- Improve the efficacy of the implemented processes.
- Enhance the future-readiness of the solution at large.
- Data Archival and Data Management Consulting.
- SAP Landscape Consolidation and Harmonization.
Depth of Expertise
- Core ERP.
- BW, SRM/EBP, CRM, HCM, SEM and SCM /APO.
- EP, MDM, XI.
- NetWeaver Components.
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