Enterprise Resource Planning
Enterprise Resource Planning Systems have become an imperative in today's Globalized and Dynamic Business Environment. FCS is an ideal partner for Global enterprises seeking comprehensive yet affordable package implementation services. FCS is expertise in Oracle, PeopleSoft, J D Edwards, SAP and SCT Banner Solutions and offers an array of end-to-end services.
FCS also built an in-house ERP product EnterprisePlus targeted towards the manufacturing sector primarily in the SME segment.
Product Selection
FCS assists in understanding the breadths of functionality offered by the various available packages and recommend the best fit keeping the business needs and cost considerations in mind. FCS can build Proof of Concepts (POC) during this process that demonstrates the capabilities of the software being evaluated.
Implementation
We have a time-tested and proven software development frameworks that can be tailored to the requirements of the client. Once the framework is agreed upon, it is used throughout the engagement lifecycle in order to manage the deliverables and various activities. FCS offers both Full-life cycle and technical Implementation services.
Upgrade & Roll-Out
FCS upgrades Services that revolve around Migration, Enhancement and extending the existing functionality by using the new release features of the ERP. FCS also assists in fine tuning and improving the current version of the ERP implemented in enterprise.
FCS has extensive experience in global rollouts covering North America, Europe and Asia. FCS can assist in identifying the challenges faced by the Business in each of these Regions and work with to customize the packaged solution to meet the challenges. In order to serve the Global requirement of the client, localization might be required in each Region.
Training And Knowledge Transfer
FCS experts work closely to identify a set of employees who work along with us as a part of the Implementation Team. The sharing of knowledge and best practices within this Team ensures that, as the implementation reaches its final stages, a team of technology experts created within Organization who can seamlessly take over the on going maintenance and support.
Post Implementation And Production Support Services
FCS has the capability to deliver post implementation and support services 24X7.
- Technical Maintenance Services provide proactive monitoring, preventative enhancements and production system improvements.
- User Support Services provide Level 1, 2, and 3 user-related Management activities.
- Remote Basis Support monitors, controls and improves the response time and performance of various technical components of the system. Such as OS, Database, Middleware, Application Server and Web Server.
Value Maximization Services
- System Knowledge Management Services acquires aggregates, accredits and accumulates information in a role-based, time sensitive manner to enhance the maintenance of the system.
- Performance Tuning Services analyzes trends, identifies performance problems, compares alternatives, designs solutions and deploys system testing using Six Sigma techniques to quantitatively justify the solution approach.
- Business Process Streamlining Services compares the business process execution with alternatives available in the system to identify possible improvements and enhancements.